Does Target Accept Returns On Makeup
Earlier this summer, non just did I have the misguided idea to go one shade darker with my usual CC cream, but I also let the section store sales person convince me thattwo shades darker was what I actually needed. Basically, when I applied the highly pigmented colour on at home, I came out looking similar Ross Geller later on his spray tan fiasco ("I barely even got to iii Mississippi!") or Snooki circa Jersey Shore. Considering that I dropped $55 on the product, I had to at to the lowest degree effort and get my money back — even if the policy on the back of the receipt wasn't welcoming of used and opened products.
Afterwards strategizing my argument, I trekked upward to Fifth Artery — turns out I didn't take to stress so difficult in the commencement place. Even though the shop's official render policy doesn't make mention of allowing returns of opened beauty products, the associate at the sales counter actually did desire me to be pleased with my purchase. I exchanged my CC cream for the original color and even scored a couple of free samples.
After doing a little digging, information technology seems that store isn't the only establishment that doesn't explicitly explicate its return policy regarding used products. And, by the manner, I'thousand talking about returning for legit dissatisfaction reasons — like the shade doesn't friction match your skin tone, you had an allergic reaction, it'south not as effective equally promised, etc.Non because you used that center-shadow palette once for your BFF'southward hymeneals and won't always do smoky eyes over again. We don't advocate that.
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So to salve y'all research time subsequently your next beauty purchase regret — and for reference before you buy — hither's a comprehensive list of which multi-brand beauty retailers do, don't and kinda allow for returns on opened items, plus all the important pocket-size print you lot need to know.
From your local drugstores to high-stop makeup counters to those online K-beauty sites you've bookmarked, it's all here in alphabetical social club — and with straight links to the total return policies, if you need more reading material:
Barneys New York: According to a visitor representative, Barneys does not have an official policy regarding corrective returns, the shop "volition always honor a return for our customers if they are unsatisfied with a production for any reason." Just make certain you submit your render within xxx days of buy for a full refund, minus original shipping costs.
Beauty.com: Aye, you can! Beauty purchases are covered by the 100% Satisfaction Guarantee, which allows returns of opened beauty products within xxx days of delivery for a refund or in-shop credit. A pre-paid return shipping label is included with your order, but the original shipping fees won't be refunded (unless it's their error).
Beautylish: Yes, you can return opened dazzler products within 30 days of purchase for a full refund, minus the shipping fees. You'll demand to contact client service directly at service@beautylish.com to process the lodge. Beautylish doesn't technically offering exchanges, only customer service will aid you with a return and purchase of a new, comparable product.
Bergdorf Goodman: Nope, based on the render policy online and a call to customer service, the store will simply accept returns/exchanges on "unused, unopened, and in original packaging" items.
Birchbox: Here'southward the two-office respond: Aye, returns are immune for opened full-size products, within 90-days of purchase. All orders also come with a pre-paid render label, merely original aircraft and handling fees volition not exist refunded. Nonetheless, returns aren't accustomed on the monthly boxes or samples. Although, if anything was damaged in the box, Birchbox will transport you a new one.
Bloomingdale'due south: The return policy on the website is a bit general (and nonexistent on the back of a newspaper receipt), but a telephone call to customer service cleared upwardly the question quickly. Yes, opened products — purchased in-store or online — are accepted for refund or commutation, at any time. Online purchases come up with pre-paid labels and you tin can render at a store location, as well.
Bluemercury: Yes, opened products can exist returned for a full refund within 30 days of purchase. If your return is inside 31 to 60 days of purchase (or paid for with a Bluemercury Souvenir Card), you'll receive a Bluemercury Gift Carte du jour for the price of the particular in return. Later on threescore days, forget it. For online orders, you lot'll demand to coordinate your return through customer service at either team@bluemercury.com or i-800-355-6000, and original and return shipping fees are your responsibleness.
CAP Dazzler: Yes, y'all will receive a full refund (minus aircraft costs for online orders) inside 21 days of delivery. Request a production return via returns@capbeauty.com.
Cos Bar: The website does state that products must exist "unused, unopened and in the original packaging" for render, but client service assured us that if the product is purchased through a store location or the shop website, returning "won't exist a problem." For online store orders, you must request a credit memo via customerservice@cosbar.com within 60 days of buy for a total refund, minus aircraft costs. In-store returns for online purchases are not accepted and after 61 days, you lot're stuck with the item. Also notation, if yous purchased a Cos Bar item through Amazon.com, so you're probably out of luck.
Ideology: Depends. The website states that returned products must be "in an unused and salable status" for store credit and that products cannot be returned, menses, if they are "substantially used." A customer service representative corroborated the last role, telling me over the phone that a product ordered online could be "opened, but non substantially used" and returned inside 30 days of receipt for a refund, minus shipping fees. In-store returns are for store credit only.
CVS: Yes. The retailer's 100% Satisfaction Guarantee and Beauty Guarantee policies allows for opened beauty products to be returned within 60 days of purchase, "no questions asked." Brand sure you relieve your receipt or invoice considering if you don't, you'll receive shop credit. If you're returning an online purchase via post, call 1-888-607-4CVS to arrange your return. Or accept information technology to your nearest CVS location. (For reference, the Beauty Guarantee covers: cosmetics, pare intendance, nails, good for you skin care, sunday care, pilus care, pilus accessories, hair color, ethnic hair care and fragrance.)
Dermstore: Yay! So the Money Back Guarantee allows for refunds for opened production returns within 30 days of buy. (If you're returning for store credit simply, so you get costless render shipping.) Returns inside 31 to lx days of purchase can be made for store credit merely and if you lot finally remembered subsequently 61 days, try your luck at i.800.213.DERM (3376) or live chat. There'south also the Color Match Guarantee that covers opened eye shadows, foundations, etc. if the hue isn't correct for your pare tone or gustatory modality.
Drugstore.com: Sort of. The only opened products allowed for returns, within 30 days of receipt, must fall under the Makeup 100% Color Guarantee category — so basically whatever sort of beauty item with colour: nail polish, lipstick, foundation, etc. To ostend if you lot're purchase is covered, look at the orangish "this detail qualifies for" banner at the summit right of the production page to run into if "100% Color Guarantee" is listed and you're practiced. Fifty-fifty better: items under the guarantee also qualify for gratis return aircraft.
Glow Recipe: The Thou-dazzler e-tailer will accept returns of opened products upwards to xxx days of purchase, minus original shipping fees. Email love@glowrecipe.com for both a complimentary return shipping label and access to the "Test for the Best" programme. Once you request a return, customer service will offer to send you samples to help notice the best product that's correct for you.
JCPenney: Client service confirmed that opened products purchased both at JCPenney proper and Sephora Inside JCPenney tin be returned or exchanged for the original purchase price with receipt. If you're returning an online order, a pre-paid render shipping label is included, merely original shipping fees are not reimbursed. The client service agent did emphasize that you'll get yo' coin back faster past returning in-store.
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Kmart: Customer service confirmed that returns are accepted for refund or exchange on open products as long equally you lot have your receipt. Returns must be fabricated within 30 days of purchase, via the website.
Kohl'southward: The retailer's "No-Questions Asked — Hassle Complimentary" policy covers returns on opened products. In-store returns with a receipt (or if purchased on a Kohl'southward charge card) are eligible for full refunds or exchanges, at whatsoever time. If you don't accept a receipt, you'll get store credit. For online returns via mail (no exchanges allowed), you will be responsible for shipping and treatment charges, so go to a store location to avoid those fees.
Lord & Taylor: The render policy on the website states that products must be in "salable status" to exist eligible for returns. Hm. A call to customer service was quite open up to interpretation, too. Basically, "if you opened upwardly a foundation and squirted information technology on your finger," that's OK. Just if you stained the applicator on your BB cushion, so that'due south a no-go. That said, your best option would be to attempt your return in person at a Lord & Taylor store location. If online is your merely option, full refunds (maybe) will exist issued within ninety days of buy, minus original shipping fees and a $6.95 return mail fee.
Macy's: Yep, "cosmetics tin can be returned at any time subsequently purchase in new or gently used condition." Even better: returns are free and you lot can render whatever time.
Neiman Marcus: Yup! Returns are accustomed on opened products, in-shop and online. If you ordered online, you can return in-store with a receipt or other proof of buy (like your packing skid). If that's non an pick, your return shipping fee is complimentary if your production was shipped via SmartLabel and the particular is returned and received within 15 days of delivery. After that deadline, shipping volition be deducted from your refund.
Internet-a-Porter: A representative told united states of america that Internet-a-Porter "technically has a no-return policy" regarding opened beauty products. Nevertheless, in some cases — like allergic reactions, wrong color/product received — they might make exceptions. And then y'all could effort pleading your case with customer service at customercare.the states@net-a-porter.com. Simply do and so within 28 days of commitment and, if canonical, returns and exchanges are complimentary.
Nordstrom: A company rep gave usa the lowdown via email: "At Nordstrom we stand behind all our products (including beauty) and actually want our customers to be happy with what they purchase. We don't have a return policy. We handle returns on a case by instance basis with our ultimate goal to ever do our best to take intendance of customers. Our philosophy is to treat everyone fairly and reasonably, and nosotros hope they will do the aforementioned with us besides." That sounds promising.
Peach and Lily: Yeah! You lot can return opened products within xxx days of purchase for a full refund. Just email hello@peachandlily.com for a free return shipping label. The 1000-dazzler eastward-tailer as well has an "Ask Lily" service for complimentary personalized recommendations nigh your skin-intendance regimen.
Ricky'southward: No returns or exchanges on opened or used products. No exceptions.
Rite Assistance: Yes, any opened or used beauty product tin be returned for a full refund with a receipt. Online purchases must exist returned inside 30 days of the ship appointment, minus shipping and handling charges, and cannot be candy in-shop. For reference, the beauty categories covered are skin care/depilatories, sun intendance, bathroom/soap, hair care (shampoo, conditioner, styling and professional), hair colour, cosmetics, indigenous dazzler aids, fragrances, cosmetic organizers and personal intendance appliances.
Saks Fifth Artery: The website states that products eligible for return or exchange must be in "salable" condition, but a call to customer service revealed that, yes, you can return beauty items, simply as long as no more than 5% to ten% of the production was used. For online orders, the return shipping fee will be deducted from your refund or only render at your nearest shop location.
Sephora: Aye, opened products are accepted for returns or exchanges along with receipt. For online orders, you must return the particular to Sephora.com within 60 days of the purchase date for a full refund — minus original shipping fees, but a complimentary return label is included in the original packaging. Returns inside 61 to ninety days of buy will be refunded via gift bill of fare or store credit and after xc days, you're outta luck for post returns. If you're returning in-store, bring your gild shipment form, plus credit bill of fare used for purchase.
Soko Glam: Yes, the 1000-beauty eastward-tailer will outcome a total refund, minus return shipping fees, on both new and unopened products within 30 days of receipt. After 31 days, you'll receive store credit but. Merely email hello@sokoglam.com to process the return.
Space.NK: Sort of. As long as you have proof of purchase, y'all tin commutation an open or used product for an item of equal or greater value within 21 days.
Target: Aye, "about" opened beauty products can exist returned to Target within 90 days of receipt or up to 120 days if you bought information technology on your REDcard. (The "most" part means at that place are some exceptions, like limited edition offer items.) But, all Target-owned brands, like Sonia Kashuk and upwardly&up items, tin be returned for a total refund up to one yr subsequently purchase as long every bit you have your receipt. For online orders, just create a gratis return characterization online or return to your nearest store location.
Ulta: According to Ulta'south Guest Services page, any product can exist returned inside sixty days of purchase or online process date. Just continue the receipt. After 60 days you'll be issued a store credit rather than a refund. For online returns, you're responsible for both the return and original shipping fees. (Note: this entry has been updated to reflect electric current policy.)
Urban Outfitters: Nope, confirmed by a call to client service.
Violet Grey: The policy does land that items must be "unused, undamaged and unopened" to be eligible for returns and exchanges. Only you lot could endeavor emailing a Client Service representative at clientservice@violetgrey.com to review your specific situation.
Wal-Mart: Per the policy stated on the website, wellness and dazzler items in "its original bundle" must exist returned within 90 days of receipt and online returns offer free return aircraft. In regards to opened beauty products, a forthcoming customer service representative said that those returns "should not be a problem" in-store or online and if information technology is, call customer service. Nevertheless, for in-shop returns or exchanges, the final decision is up to the store director every bit locations in "high risk theft areas" may not be as liberal in allowing returns on opened products.
Walgreens: Maybe. Per the website and visitor representative, returns of opened beauty and cosmetic products are at the discretion of your store manager and "usually in the form of a Walgreens carte." Womp womp.
This story has been updated with an official statement regarding the Barneys New York open up product return policy.
Source: https://fashionista.com/2015/08/where-to-return-opened-beauty-products
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